LEGAL
Privacy Policy
How One Step Pediatrics collects, uses, and protects information shared through our website, waitlist forms, and online communications.
One Step Pediatrics LLC
Website Privacy Notice
EFFECTIVE DATE: APRIL 20, 2026
Your Privacy Matters.
One Step Pediatrics is committed to protecting the information families share with us online. This Privacy Policy explains what information we collect through our website, how we use it, and the choices available to you.
APPLIES TO
Website visitors, form submissions, and waitlist inquiries
APPLIES TO
Our separate patient Notice of Privacy Practices
Information We Collect
We may collect information you voluntarily provide when you contact us, join the waitlist, request information about membership, or complete an online form. This may include your name, email address, phone number, number of children, age ranges, and any message you choose to share.
We may also collect limited technical information automatically, such as browser type, device type, IP address, referring page, and website activity. This information helps us understand how visitors use the site and how we can improve the experience.
If you consent to receive SMS messages from us, we may also collect and maintain your mobile number, your messaging preferences, and records of your consent, opt-in, or opt-out status.
How We Use Information
We do not sell your personal information. We may share personal information with service providers that help us operate our website, manage forms, support communications, and run our business, but only to the extent reasonably necessary for those services and subject to appropriate confidentiality and security obligations.Mobile information, text messaging opt-in data, and consent information are not shared with third parties or affiliates for marketing or promotional purposes.We may also disclose information when required by law, to respond to lawful requests, or when reasonably necessary to protect the rights, safety, and operations of One Step Pediatrics and others.
Text Messaging and SMS Communications
If you choose to provide your mobile phone number through our website, waitlist forms, or other non-patient-facing intake forms, we may use that number to send or respond to non-clinical text messages related to your inquiry, waitlist status, scheduling coordination, practice updates, or other administrative communications.SMS consent is optional. Providing consent to receive text messages is not a condition of receiving care or obtaining information about the practice.SMS consent is not shared with third parties or affiliates for marketing purposes. We do not sell, rent, or trade mobile phone numbers or SMS opt-in information.Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan. You may opt out of SMS communications at any time by replying STOP. For help, reply HELP or contact us through the information listed on our website.Text messaging through our general website and office number is intended only for non-urgent, non-clinical communications unless otherwise expressly stated. Patient-doctor medical communication takes place through our separate HIPAA-compliant platform.
Cookies and Analytics
Like many websites, we may use cookies and analytics tools to improve site functionality, remember preferences, and understand traffic patterns. These tools help us refine the website experience, but they do not change our commitment to thoughtful and limited use of personal information.
Please do not submit urgent medical concerns through general website forms. Website inquiries are intended for non-urgent communication, waitlist requests, and general questions about the practice.
How We Share Information
We do not sell your personal information. We may share information with trusted service providers who support website hosting, analytics, communications, or business operations, and when required by law or necessary to protect the rights and safety of the practice and others.
Children's Privacy
Our website is designed for parents, guardians, and other adults seeking pediatric care information. We do not intentionally collect information directly from children through the website. If you believe a child has submitted personal information directly, you may contact us so we can review the issue.
Your Choices
You may choose not to provide certain information through our website forms, although doing so may limit our ability to respond to your request. If you have opted in to SMS communications, you may opt out at any time by replying STOP. You may also contact us to request updates to your contact preferences.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, you may contact One Step Pediatrics using the contact information provided on our website.